Our Policies for Agents
How We Can Help You
We want our market resource to be writer-friendly and agent-friendly. We do a few things to keep it agent-friendly. For example, we do not provide your address for submissions (postal or electronic). Instead, potential submitters must visit your website. Hopefully this way they will actually read your full guidelines, as we encourage them to do before querying. Also, since Duotrope is a searchable resource, most of our members will only look at agents that match the genre, length, etc of their work. That should help cut down on completely inappropriate queries and submissions. We encourage writers to find good potential matches for their work, instead of employing a Blitzkrieg approach.
How You Can Help Us
If you are already listed, the primary thing you can do to help us is take a look at the listing and let us know if we got anything incorrect. Your guidelines page is the single most important page on your site to us at Duotrope. Always let us know if it changes locations. The best way to contact us is by using the "Report" links on the listing (found below the cover art).
Please consider linking to us and encouraging your submitters to report their response times (if your listing makes our Top 25 Response Times lists, it will provide you with extra exposure). We offer graphics (such as the one below) and HTML code here.
There are many other free and paid writers' resources available. You may even keep track of one or two of them and send in updates. The last thing you need is another resource to keep track of. We have good news for you. While we do welcome updates from agents, you don't need to send us updates in order for us to keep your listing here up to date. All you need to do is keep your online guidelines page up to date and let us know if the page changes locations, and we should find the new information on our next check of your guidelines. To help us with this process, please do your best to follow our tips below. (If your guidelines are compliant, we will check them at least once month. Otherwise, it might be two months between checks.) If you need us to make an update ASAP and can't wait until our next check of your guidelines, please just let us know what's changed.
Also, if you haven't heard from us in the past six months, please give us a shout with your current email address. Chances are, our email address for you is out of date.
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The best way to contact is by using our contact forms. Every active listing has a "Report" heading in the right sidebar below the cover art. Two of the options under that heading are to report a Correction/Update and to report New Cover Art. You can also access our Contact Forms directly, although it's faster if you go directly from the listing. Using our contact forms ensures that the request gets sent to the correct member of our admin team (the Duotroopers) for fastest possible response. If you send an update through email, there's a chance that there will be a delay in response or that we will never see it due to overzealous spam filters.
Requesting changes: We will not make any changes to our listing that contradict information on your official site. If you are making a policy change or adding new information, you will need to update your site before we can update our listing.
An important note regarding Twitter, Facebook, etc.: While we enjoy online social networking, please do not send us updates or corrections through Twitter or Facebook. All official correspondence needs to be sent through our contact form.
An important note regarding mailing lists: Please do not subscribe us to your mailing list without our permission. If everyone did that, we would be subscribed to thousands of mailing lists! That just isn't right. We will not read messages sent to us though mailing lists we did not sign up for. (Would you read submissions sent through mailing lists? We thought not.) Please use other means to inform of us of updates, or keep your guidelines page up to date and we'll catch the changes on our next check of your page. In return, we will not subscribe you involuntarily to our mailing lists. However, we will email you directly a few times a year to check on the status of the listing. If you do not wish to receive these occasional emails, we will change the status of the listing to "Agent has requested not to participate."
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Optimizing the Listing for our Search Results
Please see our for a complete listing of the Genres, Subgenres, Styles, Poetry Forms, Audience, Topics, etc. that are currently available for the listing and let us know which options apply. Glossary
You may also select "open to all/most" as options for any of those categories, but please also inform us of your favorites so that the listing will have a better showing in search results for those. (Note that you cannot request more than half of the available options for subgenres, writing styles, topics, audience, poetry forms, art media or art styles. Remember, these are meant to represent your favorites.)
Also, if there are any categories that you are absolutely not interested in, let us know and we will add them to your exclusions list.
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Participate in our Agent Interview Feature
If you are an agent who has been listed with us for at least six months, you can request an Agent Interview. This feature helps writers get to know you — your likes, dislikes, etc. Participating in this feature will (1) help you get noticed, and (2) help ensure that people send you more appropriate submissions. What's to lose, except a few minutes of your time? (Fledgling listings and new listings will receive their interview invitations after being listed with us for six months.)
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The About Statement
We will not write this statement for you. It must either come directly from you or be posted on your website. Ideally, the About statement should include some information about your background and what type of material you'd like to represent. Also, we will edit About statements to exclude the following:
- Information already covered in other sections of the listing.
- Links or special formatting.
- Time-sensitive or temporary information.
We may also edit the statement for length. Also, we will not post About statements written in ALL CAPS.
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What is "Cover Art"?
For our purposes, "cover art" is the cover of a recently* published book that you represented. We do not post head shots or other photos. (*Recently = within the past 12 months.)
Other Image Requirements
- The minimum image size we can use is 300 pixels in width, although at least 400 pixels in width is preferred.
- The maximum file size we can use is 2 MB.
- Image files only. No PDFs.
- We will only use "flat" images. 3D representations of the book, or photos taken at an angle will not be used.
- We will crop out any borders and drop shadow effects around the cover art and would prefer if images submitted to us did not have any borders and/or drop shadow effects.
- We won't post pre-release or ARC cover art. The book must be available to the public.
Requesting Cover Art Updates
We check for new cover art a few times per year for each active listing.
We're also happy to update the image when someone lets us know that new cover art is available (no more often than once per month, please).
To request a cover art update, go to the listing. Under the "Report" heading (right sidebar), click the link to Report New Cover Art. Then fill out the simple form, which allows you to either send us a link to the cover art or upload the cover art directly to us.
If you do not have a link to the listing, start here instead.
Please do not email us cover art.
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The Response Times Section
The response times statistics are compiled from response reports sent to us through our submission tracker by subscribers. They are not provided by the agency's staff or by Duotrope's admins. We cannot edit this information because it affects our members' personal submission trackers.
An important note if your agency has a policy of not responding to all submissions: While adopting such a policy does not disqualify you from having a listing on Duotrope, you should be aware that it is unpopular among writers and it may negatively impact the response times statistics for the listing. Agents listed with us that have this policy tend to end up on our list of the Slowest agents (because writers wait a long time — sometimes years — before "giving up" on their queries) and/or on our list of Unresponsive agents (because they flag the submission as Lost or Never Responded).
No cheating! If you attempt to manipulate our submission statistics by reporting submissions for your own listing, you will be banned from using the site and permanently delisted.
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Listings Declared "Believed Defunct", DNQ (does not qualify) or Delisted
"Believed Defunct": On occasion, we may declare a listing "believed defunct." Rest assured, we never do this without attempting to contact the agent and giving them ample time to respond. If you have a listing that has incorrectly been declared "believed defunct," please contact us immediately so we can rectify the situation as soon as possible, and rest assured that we did attempt to contact you before taking this action.
Disqualification: If your policies change in such a way that they longer meet our criteria for agent listings, we will change the listing's status to DNQ (does not qualify). We will not necessarily contact the agent when this happens.
Three Strikes Rule: If a listing gets disqualified and/or declared "believed defunct" three times, it will be permanently delisted.
Permanent Delisting: Outside of the Three Strikes Rule, we reserve the right to delist for any reason at any time. In our history, we have only done this a couple of times for reasons we won't get into here. When we do delist, we may not contact the agent regarding the delisting.
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Some Important Tips for Your Guidelines Web Page
- Separate page: Keep your submissions information on a separate page from your other content. This page must be easily accessed from the home page of your official website, and it must be located on your website or on one of our approved submission managers (see our listing criteria for the current list).
- Single page, permanent location: All of the guidelines information should be on a single page with a permanent location. Do not have your submissions information spread out across different pages or blog entries, and please do not have a different web address for submissions information with each announcement. Remember that others may bookmark your submissions page, too. If the location changes and the previous page still exists, they may only see outdated information.
- Openings, deadlines & status: Clearly indicate whether you are accepting queries and include your submission period opening and closing dates (when applicable) on your guidelines page, even if you also post these announcements on your news page or other page.
Listing dates: When listing dates, be specific and use an international-friendly format. For example, "January-March" is not clear and could indicate either "January 1 through March 1" or "January 1 through March 31." We have no way of knowing which you mean. Likewise, if you list dates with just numbers, such as "7/1," it can cause confusion as to whether you mean July 1st or January 7th.
ATTN Wix.com customers: Wix.com generates most site content using Flash, so this applies to you.
- No frames: Frames make it hard for us to find your actual content (search engines may have a difficult time finding your content, too). Depending on how they're implemented, it may even be impossible for our bot to get the correct information.
- Open Access and Reasonable Loading Times: Your submissions page must allow access to our bot and must respond within 5 seconds.
If you follow those tips, it will be much easier for us to keep your listing up to date. If you don't follow those tips, we may not be able to provide an up-to-date listing without you sending in updates, and we may reduce the frequency with which we check your page from monthly to every other month. We truly appreciate your help with this! Thanks!
* The bot checks the current guidelines page text against the previous content and alerts us if any changes are detected. All flagged changes are manually checked by a member of our staff.
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If You Aren't Listed
Please read our Criteria for Agent Listings and all the information on this page before Requesting a New Listing.
Questions, comments, suggestions
We welcome your questions, comments, and suggestions on how to make Duotrope more agent-friendly.
Keep up the great work!
— The Duotroopers