How to Test Duosuma Submissions

What is a test submission?

A test submission is a submission created for the purpose of testing your Duosuma account and the submission process. We highly recommend that new Duosuma accounts run through some test submissions before opening their first submission call.

Who can test?

Anyone on your Duosuma Team can send test submissions. They just need to be logged in. The submission form will recognize that they are on the Duosuma team and will provide a special This submission is a test checkbox on the submission form (only visible to Team Members). You must check that box if you are testing.

Are we charged for test submissions?

No, test submissions are not charged against your account. They are completely free, but some restrictions apply.

What are the restrictions with test submissions?

Most importantly, you should be aware that test submissions will self-destruct. From the moment a test submission is started, you have one week to "play" with that submission. After seven days, it and all its files will be permanently deleted.

Secondly, you will not be able to test submission fees or tips. Even if the call has an associated fee or allows tips, you will only be able to Skip sending payment. (In the case of required submission fees, be aware that the Skip button is not an option for regular, non-test submissions.) Stripe, our payment processor, does not permit running live transactions for the purpose of testing.

Finally, it should go without saying that submitting legitimate submissions as tests in order to not be charged for those submissions is a serious violation of trust and will result in the suspension of the account.

How can we test a submission call that isn't open yet? What about private calls?

Members of your team (who are logged in to their personal accounts) can test any submission call as long as the project is "Active" and the call is either "Open" or "Temporarily closed." Simply use the Public Page link to access the call if it's a public call. If it's a Private call, you and the other members of the team will still be able to test it, but you'll need to use the Private Call Link to access it.

Can we test open calls as well?

Of course! You can test your open public (or private) calls at any time. Any active member of your team (logged in to their accounts) can test. Go to the public page (or secret link) for the project (links can be found at the top of the Manage Project page and on the Manage Call page). You'll go through the same submission process as a regular submitter, with the exceptions listed above. (You must mark the submission as This submission is a test, and you will not be able to test submission fees/tips.)

Can we delete test submissions before they self-destruct?

Yes, team members at Editor level and above can use the Change Status feature for the test submission if they need to delete it prematurely.

What should we do if a team member accidentally sends a test submission when they meant to submit for real?

Delete the test submission (see above) and then ask that team member to resubmit, making sure to uncheck the This submission is a test box when they do so.