Duosuma Duotrope's Submission Manager

Duosuma Changelog

A sign with the words 'Turn Ideas into Reality.' (Photo by Mika Baumeister.)
Duosuma launched on Duotrope's fifteenth anniversary, August 4, 2020. We have big plans for future features and improvements. Watch this page for information about notable new features, updates, and bug fixes. (Latest update: 19 January 2021)

January 2021

New BETA Feature: Manually Adding Submissions 19 January 2021

We have a beta release of a feature that allows you to manually add submissions that were sent outside of Duosuma. Please read our Guide to Adding Submissions Manually for full details, including important limitations and restrictions.
In order to be able to manually add submissions, Team Members need "Can Add Submissions" permission. For existing teams, this permission has been given to everyone at Editor level or higher, but can be added or removed as needed.

New Feature: Request Opt-In to Mailing List 19 January 2021

In Project Settings, you can now request permission of submitters to opt-in to your mailing list. If you do turn this feature on, it is optional for the submitter and will be requested in the first step of submitting. (As a reminder, per the Duosuma Account Terms of Service, you may not ever sell or share a submitter's personal information, and you may not add them to your mailing list without their explicit permission.)

Bug Fix with Submission Counts 19 January 2021

There was a bug with reporting the number of submissions assigned to others when submissions are assigned to multiple people. This now reflects an accurate count.

December 2020

New Menu 21 December 2020

All Duosuma pages now provide a Manage menu with easy access to the Duosuma management pages if you are logged into your Duotrope account.

New Team Activity Report 21 December 2020

The Team Management page now provides a Team Activity Report, which shows a number of statistics for your team members, including: submissions assigned, submissions completed, and submissions pending.

Changing Response Templates as Needed 16 December 2020

When responding to an individual submission, you can now make changes to the Response Template text on the fly, if needed. (Those changes are not saved to the template, so if you need to make permanent changes to the template, you'll need to edit it on the Manage Response Templates page.)

Bug Fix: Submission List 16 December 2020

The Submission List was improperly reporting the total number of reviews when Reviewed By had been set. This has been fixed.

Notification of Important Changes 16 December 2020

People on Duosuma teams can now choose whether to get notifications of new features, improvements, and bug fixes announced on the Changelog. By default, all team members at Editor level or above and those already subscribed to the Daily Digest will get these notifications, but that can be changed in your Notification settings.

November 2020

Filename Options for Submission Downloads 24 November 2020

In Account settings, you can now choose how submission files that you download should be named. The options are: Pattern (lastname-title-date or title-date for anonymous submissions), Original filename, or Tokenized.

New Submission Assignments Options 19 November 2020

We have added new options for assigning submissions: Load Balancing, Round Robin, and Predetermined. Load Balancing is the default and our recommended option. Predetermined is for teams that want to assign new submissions to the same person/people every time. You can read more about all the options in our new in-depth guide to Submission Assignment.

Reveal Names on Submission List 19 November 2020

People on your team with "Can Reveal Identity" privileges now have the option to show submitters' names on the Submission List even for anonymous submissions.

Introducing Tags! 13 November 2020

Tags provide a way to label submissions with custom tags that meet your team's unique needs. You can read more about this in our Guide to Tagging Submissions. All existing accounts have been set to Enable Tags. However, if you do not want to use tags, simply update your Account Settings to disable tags.

Submission List Improvements and New Team Member Setting 13 November 2020

People on your team with "Can See All Submissions" privileges can now filter their List of Submissions by "Reviewed by" to find submissions that have already been reviewed by a specific team member.
There is a new "Can See Fees/Tips" Team Member setting. If set, they will be able to see an icon showing whether a fee/tip was paid with a submission. For existing Team Members, we have set those at Editor level or above to have this ability, although you can update this on the Team Management page.
We have fixed a bug that was preventing correct results from being shown when filtering for "Max. # Ratings: 0." This has been fixed, so you can now search for submissions that have not been rated yet.

Bug Fix: Responses 13 November 2020

When you use a response template that includes the {{Piece}} substitution for a multiple-piece submission that has been partially withdrawn, the resulting email will not include the titles of the withdrawn pieces.

Earnings Reported on Invoices 04 November 2020

For accounts that accept submission tips or fees, we now report Gross Earnings in your Invoice details. (For detailed earnings and accounting, please see the reports in your Stripe account.)

October 2020

Simplified File Management for Submitters 28 October 2020

When a submitter uploads a file for a piece, we will keep a copy of that file on their account, so for future submissions they can simply select that file from a list instead of having to upload another copy. These files will be kept indefinitely for Duotrope subscribers, but we will delete them on free accounts after six months of inactivity (does not affect submission files, which are stored separately).

Text Search Options for Submissions 28 October 2020

People on your team with "Can View All Submissions" privileges can search the List of Submissions for a particular piece title or Submission ID. Also, people on your team with "Can Reveal Identity" privileges can search the List of Submissions by submitter's name.

Downloadable List of Submissions 28 October 2020

You can download the List of Submissions in Excel/CSV format. The list includes metadata about each submission (not the submission files) and will use the filter settings at the top of the page.

Twitter Trial 15 October 2020

We are trialling announcing projects that are open to submission on Twitter. We'll select a few on most days to announce, with the aim of announcing each qualifying open project once a month. As more qualifying projects are listed, we may have to revisit this approach, but for now, we're aiming for equity among all open projects. (To qualify, you must provide a Twitter handle in Account settings or Project settings.)

Bug Fixes: Reviewing Submissions 15 October 2020

There was a bug preventing the reassigning of a submission to someone who had already reviewed it. This has been fixed. Also, Owner and Manager-level team members now have full access to response actions (accept/decline/update), even when they are not assigned to the submission, as intended.

Submission Assignment Improvements 13 October 2020

Submissions can now be initially assigned or be reassigned to more than one person! This will allow smoother workflows for medium and large teams. You can set the number of people to be initially assigned submissions in Project and Call settings. Also, using either the Bulk Assign feature or Reassign feature on a single submission, you can select the number of people to be assigned/reassigned the submission(s). It is important to note that assigning/reassigning submissions does not clear the existing assignments, unless you use one of the Unassign options as well. Finally, to prevent a submission receiving more than one response from different people at the same time, submissions are automatically checked out (and checked back in) when a response is sent. While it is checked out, only that person can send a response. For more information on all of this, please see our revised Guide to Managing Submissions.

Option to Require Comments with Ratings 13 October 2020

In Account Settings, you can now require comments with all ratings. (Off by default.)

Changes to Trial Credits (Good news!) 06 October 2020

Effective today, all new Duosuma Accounts will have their trial credits expire one month after their first call goes live or when 250 credits are used, whichever happens sooner. Previously, trial credits expired one month after account creation (or when 250 credits were used). This change ensures that every account gets the same opportunity to use their trial credits.
ATTN Existing accounts: We don't want you to be left out! If you had already taken a call live, we've extended your trial credits to expire one month after your first call went live. If your original set of credits had already expired and you haven't yet taken a call live, you will be given a new batch of trial credits at that time. For accounts that started their first live calls over a month ago, we have manually issued credits to make up for the difference between the original trial and new trial policies. If you have any questions, don't hesitate to reach out to the support team.

September 2020

New Team Member Settings 30 September 2020

For finer control over a team members' abilities, we have removed "Can Accept/Decline and Respond" and replaced it with four separate settings: Can Decline, Can Accept, Can Update, and Can See Communications. See the Team Management Guide for full details. To transition to these new settings, Team Members with the previous "Can Accept/Decline and Respond" ability have been set to have all four new abilities.

Daily Digest Improvements 30 September 2020

If your Notification setting is "Daily Digest," you'll start seeing improvements in those emails. It will tell you how many submissions you have pending (including how many are new to you), plus other pertinent activity on those, such as withdrawals. If you have "Can View All Submissions" permissions, the email will also state how many submissions are currently unassigned and how many are assigned to others, if applicable. You can sign up for "Daily Digest" using the Personal Settings link on your Duosuma Control Panel.

Control Panel Improvements 30 September 2020

If any pending submissions are assigned to you, that information on your Control Panel will link to just those submissions. Likewise, if there are any unassigned submissions (and you have permission to see all submissions), that will be linked to a list of just those submissions. If you use the big "Manage Submissions" link, that will use your personal filter settings.

Bug Fix: Fees 22 September 2020

There was a bug that erroneously allowed some accounts to enable submission fees and tip jar payments before they had onboarded with Stripe. This issue has been resolved. Please check your account's Fee Settings to see if you still need to onboard with Stripe to begin accepting tips/fees. We apologize for the confusion and inconvenience this has caused.

New Submission List Filter Option 14 September 2020

Team Members with "Can See Ratings" permissions can now filter their list of submissions by the number of times a submission has been reviewed.

Testing Submissions 08 September 2020

Duosuma Team Members now have the ability to create test submissions for the purpose of testing Duosuma and the submission process. Learn all about it in our Guide to Testing.

Submission Reassignment Improvements 04 September 2020

We've added a few options to Reassigning submissions (in bulk or individually): You can now send a submission to someone at a specific account level: Manager, Editor, Reader, Reviewer. Also, you can now Un-assign submissions. Please see the Guide to Managing Submissions for full details.

August 2020

Statement Descriptors 19 August 2020

If you've onboarded with Stripe to collect tips and/or fees, be sure to set a clear Statement Descriptor in your Fee Settings. This is the text shown on your customers' bank and credit card statements and will help them recognize the charge.

Bug Fix: Calls for Submissions 17 August 2020

There was a bug that caused Calls for Submissions that hadn't been completely entered (stopping before the final step) to vanish (seemingly forever). We have un-vanished those. They now appear as "Incomplete" in your Inactive Calls list on your Manage Project pages. You can either delete them or finish adding them.

Volume Discounts! 17 August 2020

We now provide all accounts a 15% discount that automatically applies whenever you get billed for 1,000 credits or more in a month.

Volume Pricing for Bulk Purchases 17 August 2020

If you purchase 10 or more Credit Blocks (1,000 or more credits), you'll automatically get a 15% discount.

Submission Opportunities Page 17 August 2020

The Submission Opportunities page is now live. It lists all Duosuma projects in good standing with "open" calls for submissions. To get the most out of your submission manager, you should also promote and link to your project submission pages.

Mailing Addresses 17 August 2020

When you request mailing addresses, we now collect them in separate fields, rather than one block of text: Street Address, Street Address (line 2), City, State/Province, Postal Code, and Country.


See the Documentation.
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